Reviews Of BKC Kitchen and Bath

We worked Peter at BKC and are thrilled with our results. Our new kitchen is amazing! Peter came to the house to measure and to really get to know how we use our kitchen space. He helped us be thoughtful with our design and to maximize our kitchen space. There was no pressure and his designs were professional and every step was carefully explained to us. Peter gave us all the time we needed and was quick to answer questions via email or call. He also connected us with some contractors and we can say that his recommendation was perfect for us. Peter is highly professional, kind and really listens to your needs. Without hesitation, I recommend BKC for your kitchen cabinets.

We worked with Jennie to do a complete remodel of our kitchen. Jennie was highly recommended by our general contractor. She came out, measured and asked me what my vision was. She made some suggestions and then went to work on drawings - delivering exactly when she said she would. We made many changes on the plans and she was patient and gave great advice. The installation and minor repair work was done professionally. I would highly recommend. I finally have the white kitchen of my dreams!

We decided a few years ago to replace our 40+ year-old kitchen cabinets and 20+ year-old formica counters, but found the process of shopping for cabinets and obtaining estimates for installation MUCH more complex and frustrating than expected. Cabinet sellers would give us estimates for cabinets and counters, but refuse or be unable to give us an estimate for installation. One cabinet supplier gave me the name of the installer, but, despite repeated calls and conversations, he never bothered to give me an estimate. I gave up for quite a while. Last year, I decided to give it another try, and contacted several cabinet sellers, including BKC Kitchen and Bath in Englewood. That proved to be a very smart move. BKC's salesperson, Pete Von Esten, was extremely helpful, patient, and responsive. I contacted BKC because they sell a brand of cabinets, Crystal, that I had identified to be a solid brand. Pete was very helpful in explaining the pros and cons of framed versus frameless cabinets, and in clarifying the features of and differences between the somewhat less expensive Crystal Current line and the more expensive Crystal Keyline or Encore. Pete won my confidence when he did not try to "up-sell" me, but forthrightly recommended, given the style and finish we sought, we go with the less expensive Current line, which is very well constructed and could be upgraded with more plywood, etc., at a modest additional cost. We ordered framed Crystal Current cabinets. Pete won our business thanks to: (1) his honesty, courtesy, and patience in preparing repeatedly revised plans based upon our decision to go with replacement of soffits and taller cabinets extending to the ceiling; (2) his recommendation, when I asked him for the name of a contractor he recommends, that I contact Dave Ricard at Interior Solutions. To my relief, Dave, though very busy, responded as quickly as possible to my request he come by, gave us an estimate in short order, and readily adjusted it when we decided to add removal of soffits, "drywalling", and "taping" where the soffits had been, as well as "can" ceiling lights in lieu of suspended fixtures. His estimate seemed reasonable. Finally, we had the information we needed! Dave thereby helped BKC "seal the deal". Dave is (for good reason) very busy. Nailing down a date took some time and persistence because of schedule conflicts, but Dave showed up exactly when he said he would, in late April. Dave and his assistant, Joe, very quickly won our confidence and affection. Dave and Joe are very personable, but also very hard-working, efficient, and meticulous. They maintained a clean and orderly work site, putting down mats or putting up plastic sheeting to protect our house from debris or dust. Dave readily worked with us to add several additional ceiling "can" LED lights as well as under-cabinet LED lights, which required considerable additional rewiring and time, at significant but reasonable additional cost. They consistently showed up when expected, and never left us uninformed about next steps or "hanging". Throughout, BKC and Interior Solutions put their customer first. The Cambria quartz slabs Dave had ordered via his preferred counter fabricator arrived at the fabricator's shop with a scratch in the surface. Rather than just polish the surface and foist the counters on us (something to which we would have been none the wiser), Dave insisted on replacement of the slab, because polishing of the surface instead of replacement would void the warranty. When we faced a minor glitch because not enough "scribe molding" had accompanied the cabinets, Dave and Pete agreed that BKC's tech would install it when it came in. BKC's tech did so after Dave's work was done, along with cabinet door restrictors. Pete also very kindly had the tech cut us some extra shelves at no charge from extra particle board shelving BKC had (much cheaper than ordering extras from Crystal). We could not be more pleased with Pete, BKC, or the beautiful cabinets they supplied us. Outstanding across the board (excuse the pun)!

We have worked with Mary on 2 kitchen remodels - she understood our vision and helped us evolve it and bring it to life! We could not be happier with the result!

We chose BKC to design our kitchen, laundry room, and powder room after interviewing 5 other competitors. We chose BKC because of the designer, Heather. All six interviewed companies had comparable product options. But, Heather’s calm demeanor, excellent customer service, and superior design skills won out. Our kitchen had several significant design challenges. One design competitor provided a plan that could not be implemented because they had failed to appreciate a load bearing wall between the kitchen and laundry room. Several other designers understood the load bearing wall issue, but did not have any suggestions to create a visually pleasing yet functional kitchen space. Heather meticulously measured all rooms and then re-verified these measurements with the contractor. She took the time to identify what we did and did not like about our old kitchen and laundry room and how we envisioned the new space. She offered suggestions on how to improve “form and function” and created a 3D virtual tour of the remodeled space. Heather’s solution to the kitchen structural challenges demanded creativity and accuracy. And, she delivered on both. She added usable counter space. She increased usable cabinet space by adding: a swing out shelving unit to a dead space corner; an eye level pull out pantry unit; heavy duty roll-out shelves to accommodate the iron Le Creuset pots; a vertical pantry with roll out shelves; a bank of cabinets surrounding a built-in microwave, oven, and Miele coffee center; “Armoire Style” French door refrigerator panels and even a built-in dog bed in the laundry room. Heather worked closely with the contractor to ensure the dimensions of the cabinets, crown molding, and refrigerator panels allowed for required appliance ventilation (coffee center and armoire-style refrigerator panels). We chose Crystal dark walnut cabinets for the kitchen. We are very happy with the quality and appearance of these cabinets. We wanted a furniture-like serving buffet in the kitchen. Heather helped us design a custom buffet using painted cabinets by Medallion. After considering our floor tile, quartzite countertop, backsplash tile, and paint samples, Heather suggested a bluish green cabinet color and we couldn’t be more pleased with the outcome. The “splash” of color is a great complement to the dark wood cabinets. In addition, she had a custom dark walnut countertop produced by Crystal. Heather suggested using the same Medallion painted cabinets in the laundry room given the straight line of vision between the kitchen and laundry room. This was a terrific suggestion. Now the laundry room looks like a continuation of the kitchen space…like a large, fancy Butler’s Closet. We can leave the pocket door open between the kitchen and laundry room and the space looks “pulled together”. We had several Medallion cabinet doors arrive damaged. Heather immediately re-ordered these doors (at no charge to us) and sent a very capable installer to replace the damaged doors. She clearly has a good relationship with Medallion as this was done in a timely manner. We plan to use Heather and BKC for our next phase of re-modeling (bathrooms, master closet, basement). BKC has quality product options, stands behind their products, and provides skilled design services with Heather.